Customer Satisfaction, Improving Quality and Access to Services and Supports in Vulnerable Neighborhoods.

CSSP

A 38-page US paper presenting a a framework or set of ideas for using customer satisfaction principles and strategies to improve the quality, responsiveness, and accessibility of public sector and privately provided services in vulnerable communities

urban

Social Policy , Poverty & Hunger Posted: 2010-07-12

Customer Satisfaction, Improving Quality and Access to Services and Supports in Vulnerable Neighborhoods.